This Privacy Policy describes how Pawsy (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions or wish to file a complaint, please contact us by email or through our contact page.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. We refer to any information about an identifiable individual as "Personal Information."

• Device Information
  • Purpose: To load the Site accurately and perform analytics to optimize it.
  • Source: Collected automatically via cookies, log files, web beacons, tags, or pixels.
  • Disclosed for business purposes: Shared with our processor Shopify.
  • Information collected: Browser version, IP address, time zone, cookie data, pages viewed, search terms, and how you interact with the Site.
• Order Information
  • Purpose: To fulfill our contract with you, process payments, arrange shipping, send invoices and order confirmations, communicate with you, screen for fraud, and provide relevant marketing.
  • Source: Collected from you.
  • Disclosed for business purposes: Shared with our processor Shopify.
  • Information collected: Name, billing address, shipping address, payment information, email address, and phone number.
• Customer Support Information
  • Purpose: To provide customer support.
  • Source: Collected from you.

Minors

The Site is not intended for individuals under the age of 15. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help provide our services, as described above. For example:

• We use Shopify to power our online store. Read more about how Shopify uses your information at https://www.shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations or to respond to legal requests.

Behavioural Advertising

We use your Personal Information to provide you with targeted ads or marketing we believe may interest you. For example, we use Google Analytics to understand how customers use the Site. You can opt out at https://tools.google.com/dlpage/gaoptout.

You can opt out of targeted advertising via:

• FACEBOOK: https://www.facebook.com/settings/?tab=ads
• GOOGLE: https://www.google.com/settings/ads/anonymous
• BING: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You may also opt out via the Digital Advertising Alliance portal at https://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to provide our services, including: offering products for sale, processing payments, fulfilling orders, and keeping you updated on new products and offers.

Retention

When you place an order through the Site, we will retain your Personal Information until you ask us to delete it.

Automated Decision-Making

Our processor Shopify uses limited automated decision-making to prevent fraud. This does not have a significant legal effect on you.

Your Rights

GDPR

If you are a resident of the EEA, you have the right to access, transfer, correct, update, or delete your Personal Information. Contact us to exercise these rights. More info at Shopify GDPR Whitepaper.

CCPA

If you are a California resident, you have the right to access, transfer, correct, update, or delete your Personal Information. Contact us to exercise these rights.

Cookies

A cookie is a small file downloaded to your device when you visit the Site. We use functional, performance, advertising, and social cookies. Cookies improve your browsing experience by remembering your preferences. Most browsers accept cookies automatically, but you can manage them through your browser settings or visit https://allaboutcookies.org.

Do Not Track

Because there is no consistent industry standard for responding to Do Not Track signals, we do not alter our data collection practices when we detect such a signal.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Complaints

If you wish to file a complaint, please contact us using the details in the Contact section above. If you are unsatisfied with our response, you have the right to contact your local data protection authority.